MAC Responds . . .

Incredibly enough, MAC Cosmetics has pulled the offensive Sandra Bernhard ad from its web site!

Perhaps more incredibly, MAC actually took the time to respond to my e-mail complaint! Here's what they wrote:


Dear Ms. XXXX,

Thank you for taking the time to contact Mac.

We want you to know that we have heard you. As a loyal consumer you took the time to share with us your dissatisfaction regarding the M.A.C. Plushglass video featuring Sandra Bernhard and we thank you. We have decided to remove the video from the M.A.C. website.

We apologize for any distress this might have caused you and can assure you that Sandra Bernhard's political views are not shared by our Company. We hope that our response allays any question that you may have had regarding our Company's intent and commitment to our customers.

Once again, thank you for this opportunity to respond to your concerns.

We hope you will continue to enjoy and have confidence in our quality products.

Sincerely,

Tiffany Soriente
Global Consumer Communications

I must say, I was pleasantly surprised to receive this response from MAC within a few days time, let alone at all -- so three cheers for them!!